About us

Cumbernauld and District Women’s Aid provide for women and children who live in the northern corridor of North Lanarkshire:

  • safe accommodation (refuge) with 24/7on-call support
  • information and advice (e.g. benefits, legal, housing)
  • support and counselling
  • assistance (e.g. form filling, re-housing)

At present, we have 11 safe houses (refuges).  A women and her family will be given sole occupancy of the accommodation all of which are located in the northern corridor of North Lanarkshire. Cumbernauld and District Women’s Aid Support Workers are responsible for offering support to refuge residents ensuring that they are safe and secure at all times and that any maintenance is carried out promptly.

The addresses of all these refuges remains confidential at all times.

We are committed to raising awareness of domestic abuse, its causes and effects on women, children and young people.  We regularly give talks and presentations to schools as well as attending events held locally to keep domestic abuse high on social agendas.

FUNDING

CADWA receives the following grant funding:

REGULATION

Scottish and Social Services Council (SSSC)

Support Staff are registered with the SSSC. There is more information about the SSSC here https://www.sssc.uk.com/

CARE INSPECTORATE

As North Lanarkshire Women’s Aid Ltd CADWA’s services are registered with the Care Inspectorate.

There is more information about the Care Inspectorate here https://www.careinspectorate.com/

Duty of Candour Annual Report 1.4.23 – 31.3.24

All health and social care services in Scotland have a Duty of Candour. This is a legal requirement which means that when things go wrong and mistakes happen, the people affected understand what has happened, receive an apology, and that organisations learn how to improve for the future.  

An important requirement of this duty is that we provide an annual report detailing any incidents that have occurred in our service that require to be reported under the Duty of Candour and describing the policies and staff training that inform the way we implement the Duty of Candour. 

 This report covers the periods 

 1 April 2023 – 5 December 2023 for North Lanarkshire Women’s Aid Ltd (our previous legal entity)  

 6 December – 31 March 2024 for Cumbernauld and District Women’s Aid SCIO.  

  1.  How many incidents occurred to which the Duty of Candour applies? 

 There have been 0 incidents at NLWA/CADWA to which the Duty of Candour applied.  

      2. Information about our policies, procedures and staff training.   

 Where something has happened that triggers or may trigger the Duty of Candour, our staff report this to the service manager, who has responsibility for ensuring that the Duty of Candour procedure is followed. The manager records the incident and reports as necessary to the Care Inspectorate. When an incident has happened, the manager and staff set up a learning review. This allows everyone involved to review what happened and identify changes for the future.  All new staff learn about the Duty of Candour at their induction.

We know that serious mistakes can be distressing for staff as well as people who use our service and their families. We have support in place for our staff if they have been affected by a Duty of Candour incident.  

Where families or children are affected by the duty of candour, we have arrangements in place to provide welfare support as necessary.  

 OSCR

As a Scottish Charity Incorporated Organisation (SCIO) charity we are regulated by OSCR.

https://www.oscr.org.uk/about-charities/search-the-register/charity-details?number=SC019173

WEBSITE DISCLAIMER

The information contained in this website is for general information purposes only.  The information is provided by Cumbernauld and District Women’s Aid and while we take every reasonable effort to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or information, production, services or related graphics contained on the website for any purposes.  Any reliance you place on such information is therefore strictly at your own risk.

In no event, will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.